Privacy

At Phrasio, we are committed to protecting your privacy. This Privacy Policy outlines our practices for collecting, using, maintaining, protecting, and disclosing information that is collected from users (each, a "User") of our website (the "Site").

1. Information Collection

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. We may also collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

2. Information Use

We collect and use Users' personal information for the following purposes:
- To improve customer service.
- To personalize user experience.
- To process payments and complete transactions.
- To send periodic emails regarding updates, news, promotions, and other related information.
- To administer a content, promotion, survey or other Site feature.
- To comply with legal obligations.

3. Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

4. Information Sharing

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Third Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Reporting Suspicious Links. If you encounter a link that appears malicious or phishing-related, please contact us immediately at abuse@phrasio.com. We will investigate and remove any harmful links as soon as possible.

6. Children

We do not knowingly collect any personal identification information from children under the age of 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

7. Changes to this Privacy Policy

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

8. Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at support@phrasio.net.

10. Your Data Rights

If you are in the EU or the UK, you have rights under GDPR/UK GDPR, including:

  • The right to access and receive a copy of your personal data.
  • The right to request correction of inaccurate data.
  • The right to request deletion (“right to be forgotten”).
  • The right to restrict or object to processing.
  • The right to data portability.
To exercise these rights, email us at privacy@phrasio.com.

11. Data Retention & Breach Notification

We retain personal data only as long as necessary for the purposes outlined above or to comply with legal obligations. In the event of a data breach, we will notify affected users and regulators within 72 hours, where required by law.